Contact Us

Please contact us if you have a complaint, enquiry or comment about a Johnson & Johnson Pacific product or the service you have received from our Company.

Medical Emergencies

If you have a medical emergency, please immediately contact your local hospital emergency department, Poisons Information, or your doctor.

After-Hours - Medical Emergencies Only

To report a medical emergency involving one of our products outside of normal business hours, you may call our Emergency Response Service on 1800 033 111. Please note that Johnson & Johnson Pacific and our Emergency Response Service is not able to provide you with individual medical advice.

Talk to Us

Our Consumer Care Centre is available to assist you during Sydney, Australia (AEST) business hours.

Consumer Care Centre Toll Free Numbers

Johnson & Johnson Pacific 1800 029 979
SPLENDA® 1800 811 410
NEUTROGENA® 1800 678 380

Looking for another Johnson & Johnson Company?

Johnson & Johnson Medical 1800 252 194
Janssen Cilag 1800 252 194
De Puy 03 9902 1420

Email Us

Fill out our Contact Us form for any enquiries or concerns.

Consumer Care Centre

Read our Mission Statement.

New Product Idea

To prevent possible misunderstanding regarding product and packaging suggestions from individuals, it is our policy to only review ideas that fall within the scope of our business and have a published patent. Please visit the website for further information about how you can present your patented idea to our company.